| Apple has announced that there are changes coming in future versions of iOS 12 for manual enrollment into Mobile Device Management (MDM) - https://support.apple.com/en-us/HT209435. We think this change will likely come in the Spring 2019 release of iOS from Apple. Enrollment into Intune currently flows as follows: - Login into the Company Portal app, click Begin
- Redirection to Company Portal website in Safari
- Allow prompt stating "This website is trying to open Settings to show you a configuration profile"
- Redirection to Management Profile details page
- Select Install on the Management Profile details page and follow prompts to install profile
- Select Done
- Automatic Redirection to Company Portal website in Safari
- Select "Open" on the "Open this page in Comp Portal" prompt
- Automatic Redirection to Company Portal app to finish workflow
However, starting with iOS 12.1.1 beta, we've seen that enrollment has a change in workflow. Installing a management profile now involves additional steps for end users after they allow the prompt stating "This website is trying to open Settings to show you a configuration profile. After this step, here's what they'll have to do: - Select "Done" on "Profile Downloaded" prompt
- Manual navigation to Profiles section of Settings app (Settings > General > Profiles) Note: This section of the Settings app may be named differently depending on profiles currently on the device. Once a Management Profile is installed, the name of the section changes to "Device Management".
- Select "Install Profile" on the Downloaded Management Profile
- Select "Install" on the upper right hand of the Management Profile details page and follow prompts to install profile
- Select "Trust" on the Remote Management prompt
- Manual navigation back to Company Portal app to finish workflow
Here is a short video of what the new flow looks like in beta versions of iOS 12: We're trying to make changes on the Intune side and will keep you updated so you can be prepared for this change in enrollment workflow. |
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